Return packages postmarked after this time frame will be subject to denial Return packages postmarked within the first 10 days of the delivery date qualify for free return shipping. If she isn't on her computer, she's probably sewing, looking at Vogue Runway collections, or spending time at her local Sephora. Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. Somehow I ordered an XS instead of a Large, it kept changing in my cart. Please note that order totals at checkout reflect estimated tax. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company throughwww.selfieleslie.comshall become and remain the property of One & Only Collective Inc. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. It is the customer's responsibility to read and understand the return policy before placing the order. Any original shipping and handling fees are non-refundable. One of those brands is Selfie Leslie, a brand founded in Australia and now based in California that is best known for its cute and trendy dresses. Any original shipping and handling fees are non-refundable. Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite. Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. However, if your order is more than $1,000 it may be subject to import duties and taxes, which are levied once a shipment reaches your country. 12. This amount will be deducted from your merchandise refund. They went ahead and refunded me since they could see it was stuck in transit. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. | T&C'S Out of the 3 dresses I ordered, all of them were of terrible quality materials and tailoring, one of them, the sleeves don't even match each other. Join the SMS Club & Save 15% OFF your order! No contact number. By using our website, you will not obtain any ownership or intellectual property in any item or content on the website. Its so soft and comfortable!!!!! Awful experience. They dont care what happens after they put it through to whoever is going to deliver it. Required fields are marked *, This field is required How do I check the order status? International orders do not qualify for return/exchange. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. Use Up and Down arrow keys to navigate search results. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Message and data rates may apply. All custom orders including, but not limited to, custom safety covers, custom spa covers, and custom pool liners. **Refunds may require a corporate check if the purchase amount is greater than $100 or if the funds are not available in the store at the time of your return. Pricing and offers are subject to change. These bottoms are sexy and oozing with allure and glamour, and can be worn with almost anything. Never ordering again. The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. We can see that your order contained some Final Sale items that you are wanting to return. For instance, I found several discount codes on the brands website. I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. Buyer Beware and avoid Selfie Leslie. I had a great customer service experience with Team Selfie Leslie! Selfie Leslie offers any kind of dress you can think of: bodycon, maxi, mini, and knit dresses, among other styles. 10% Off Your Order + Free Shipping on $50+. If I had a question of any kind, they were on it in no time. I ordered a dress, got it in, and it just did not look great on me. However, it still was a little big in the waist (I was in between sizes so I went up just in case) and I didnt love the color with my skin tone. Selfie Leslie Products Review. Shop our selection today for on-trend looks youre sure to adore. Skirts are no more than $80 and come in sizes up to XL. All initial costs of the proposed arbitration shall be advanced and borne by the party demanding arbitration. You will receive a shipping email as soon as we despatch your parcel. Unfortunately, we cannot refund duties, taxes, or shipping charges incurred through shipping. Im not happy with my Selfie Leslie Purchase and want to make a return -- how do I do that? Exchanges are FREE! Probably one of the worst websites I've ever ordered from. Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. Totally not the dress just my preference. Selfie Leslie is a form of fast fashion, so it is not very sustainable. One & Only Collective Inc. expressly requires your acceptance of these terms and conditions of service (and to all additional terms and conditions provided to you on our website) to accept and process transactions and purchases made through said website. Products being returned or exchanged must be in their original packaging and in like-new condition. Selfie Leslie offers a 30-day return policy. The end of high school was approaching quickly and I was focused on prom, graduation, birthdays, and a million other events. I changed my mind and want to cancel my order. Text the single keyword command STOP to +18445493819 or click the unsubscribe link (where available) in any text message to cancel. Although the brand definitely doesn't have SheIn or other fast fashion pricing, their quality is still pretty great for their price range. This can be hard to find, especially in fast fashion companies. There is no mention of sustainability or ethics regarding Selfie Leslies clothing on the website either. The Bambi Ruched Mini Dress is the type of outfit that speaks for you. Want to return your midi dress? If you need a dress for ANY event, this website is your best bet! We have done our best to display as accurately as possible the colors of the products shown on the web site. Here are 8 tips for writing great reviews. They have a terrible return policy, worst customer experience and should probably be in law business since they know to twist and turn their policies that can. You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. The return process was smooth. The general amount for the duties and taxes is approximately 20% of the dollar amount of the merchandise. The top was very weird and flared up so you could see everything. They answered all my questions, we're timely, very informative about my dress questions, return, new order. You can shop for dresses by occasion, length, price, color, and style for easy website navigation. Its just a bummer because if you never receive the package you just lose however much money you spent trying to look cute. It shipped SUPER fast, and I loved the style, design, & quality. Return feeof $9.75 is per return request (RMA). It is without saying that buying Selfie Leslie dresses is an awesome experience, I highly recommend it. 2023 Selfie Leslie If you dont see any tracking details 48-hours after placing an order, please contact our Customer Service. The Reinhart Floral Asymmetrical Mesh Dress White retails for $96. Shein has better quality then this. However, their website makes it look like the final sale items are easily returnable. Click "Start your Return" below to begin your return. Selfie Leslie is all about feeling feminine, sexy, confident, and beautiful, which is exactly what this boutiques clothing emulates. | T&C'S Princess Polly, White Fox, Motel Rock). I ordered a small, because I am a small and it was too tight so I couldnt even wear it to dinner. Extra 25% off final sale. We also ensure all reviews are published without moderation. If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. Hi Erin, we're sorry that you are not 100% satisfied. We think its worth checking out because there are some really cute items on the website, but its nothing you couldnt find anywhere else (and for cheaper). All returns remain the responsibility of the purchaser until received by Selfie Leslie. Were independently supported by our readers and we may earn a commission when you buy through our links. Their clothes are also featured in select magazines, including Teen Vogue, Her Campus, and Business Insider. However I'm very disappointed they don't carry petite sizes. Non-Selfie Leslie items sent to us will be donated upon receipt. Join the SMS Club & Save 15% OFF your order! Most US orders ship within 1 business day of purchase. Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. Worst online shopping experience ever! are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by One & Only Collective Inc. Awesome customer service, fast shipping! So you end up getting a lot less back then what you originally paid for the item. One of my friends already asked to borrow it lol, one reviewer shared for the Reinhart Floral Asymmetrical Mesh Dress White. If you have questions about sizing, please see our Size Guide for general information. There is a fee for returning an item UNLESS request for store credit. All purchases made through the website are subject to our acceptance of such orders. If to you: at your last-used billing address or the billing and/or shipping address in your online profile. Plus they expect me to pay a fee for the returns which is unfair since I was scammed. Contact with customer support was quick which I am extremally happy about! You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. I received a fabulous chocolate brown dress days before attending a wedding. If a court decides that applicable law precludes enforcement of any of this paragraphs limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. And I thought I ended up with a L but checked my order confirmation and it was XS. Final sale items may have slight defects, missing parts and/or color differences. If you are not completely satisfied and your order qualifies, we accept returns. Obviously, its considered a more formal take on afternoon brunchingwhich is why I recommend wearing this number for fancy restaurants and occasions only. Very responsive and super helpful. Verification can help ensure real people write reviews about real companies. For more information on our return and exchange policies, . The Selfie Leslie mobile message service (the "Service") is operated by Selfie Leslie (Selfie Leslie, we, or us). Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. We use dedicated people and clever technology to safeguard our platform. Theyy cleverly present their site and social media as if they are a mid range boutique brand that has their own designs(e.g. They helped me with return labels and a refund. The customer service team was quick to respond, canceled my order as requested, and issued a refund immediately. (Does not include local taxes/duties). As stated on our website, returns must be made within 30 days of making a purchase. We couldnt find any information about who owns Selfie Leslie or who the CEO is, which was a bit weird. In this day in age when there are multiple stores with amazing products, customer service is what sets . 2023 Selfie Leslie For Service support or assistance, text HELP to +18445493819 or email support@selfieleslie.com. Once your return arrives to us, please allow2-3 weeks for processing if youmailed itback vs using the Return Bar. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. In the event that a product is listed incorrectly (e.g. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS OTHERWISE SPECIFIED BELOW OR IF YOU OPT-OUT. Composed of delicate white lace, this gorgeous mini offers a sense of springtime refreshment, which is great if youre heading to an outdoor brunch or party. One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. Text messages may be sent using an automatic telephone dialing system or other technology. Size: L Selfie Leslie. Just make a new purchase through the return portal for the size/style you would like. Selfie Leslie is an online boutique that primarily focuses on selling dresses, but also offers other trendy clothing for women. Once the demand has been made, the demanding party shall select three proposed retired superior court judges and the responding party shall have three (3) business days to either accept one of the three or to propose three additional judges. Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. Amazing Customer Service and products!!! This is in response to Selfie Leslie's response to my initial review. You may cancel an order at any time before the order ships. Merchandise must be unworn, unwashed, unstained and unperfumed. Anyone can write a Trustpilot review. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. 2023 Selfie Leslie At this time, we cannot predict the amount of duties and taxes charged when using standard shipping. In no event One & Only Collective Inc. or its officers, directors, shareholders, employees, independent contractors, attorneys or agents be liable for any indirect , special, incidental, exemplary , consequential or punitive damages under any cause of action whatsoever arising from or related to this Agreement, the privacy policy, the return policy, the shipping policy, the products, or the use of the website or any products purchased from this website or otherwise. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate. This is my third time ordering from Selfie Leslie and im really pleased!! Thank you for shopping with Selfie Leslie. I went to return it and it got stuck in transit through FedEx for two weeks. The Floating By Plunging Neckline Mesh Overlay Midi Dress Sage costs $100 in total. Selfie Leslie US Returns A $9.75 RETURN FEE applies to ALL returns. If an item is discounted and ends in $XX.50, that item is also non-refundable. I wouldve never thought I would be this obsessed. they took the time to show me the picture if the product from the warehouse when i asked about verification of the color, Okay I really, desperately needed a dress for a dear friends wedding. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. One & Only Collective Inc. honors each states guidelines concerning sales and use tax, determined by the destination address of your shipment. The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. Also returning was so easy and customer service had excellent response time. Rating: 6.5/10 . The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! We hope you understand and will come back to visit us again soon! Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. Date of experience: June 17, 2022 All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. Can I edit my order? Prices for dresses at Selfie Leslie range from $50 to around $100. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. SelfieLeslie.com. Simply take your purchase to any Leslies store and get a full refund instantly or exchange it for something else. Their posted final sale items are not clearly marked and then the company refuses to accept the returns. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! Eligible online returns will receive a shipping label via email that you'll print and attach to your package. How long will it take for me to receive my order in the US? In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.