Going that route, if you want the "all the bells and whistles" version of the R1T, your aim is for the Adventure with the original powertrain setup, the Quad Motor (one motor per wheel!) Rivian is building out a network of service centers to support all Rivian owners. 13551 Commerce Pkwy, #120, Richmond, BC, V6V 3A4, 1075 East Salter Drive,Phoenix, AZ, 85024, 206 Utah Avenue, South San Francisco, CA 94080, 1050 Triangle Court, West Sacramento, CA 95605, 2333 Defoor Hills Rd NW, Atlanta, GA 30318, 2033 West Walnut Street, Chicago, IL 60612, 601 North Lindenwood Drive, Olathe, KS 66062, 6980 Oxford Street, Minneapolis, MN 55426, 1914 Mendenhall Drive, North Las Vegas, NV 89081, 6936 Appling Farms Pkwy, Memphis, TN 38133, 20221 Carriage Point Drive, Houston, TX 77073, 1830 West Redwood Depot Lane, Salt Lake City, UT 84104, 620 116th Avenue Northeast, Bellevue, WA 98004. Like its truck sibling, the R1S offers up to 14.5 inches of ground clearance for better off-road performance and Rivian claims the R1S should offer excellent acceleration with acceleration to 60 in as quick as 3.0 seconds. We offer 24/7 monitoring, remote troubleshooting and dispatch technicians when needed. Scheduled maintenance is the performance of factory-recommended items at periodic mileage and/or calendar intervals. Just replaced my 12V battery after 3.5 years. What services can be done with Mobile Service? Rivian R1T Is the Quickest Pickup C/D Has Tested. JavaScript is disabled. Where are Rivian Service Centers located? You dont need to be present while the mobile technician works. Your vehicle, app and the Rivian Service Team all connected through the Rivian Cloud work together seamlessly. If you need vehicle service, you can report vehicle issues and request a service appointment in the Rivian app or by calling the Rivian Service Support Team at (855) RIVIAN5. They still are, and now, partly thanks to the R1T pickup and R1S SUV, more manufacturers are opening up to these larger, off-road and load capable vehicles powered by electrons. Thats it for me so far. The tax credit is for electric fuel vehicles. You can also cover your home, boat, camper and other vehicles through Rivian Insurance. 2015 Tesla Model S 85D, 2019 Toyota 4Runner TRD OffRoad. Rivian is building out a network of service centers to support all Rivian owners. Amazon holds a roughly 20% stake in Rivian as of Sept. 30. Our fleet management platformenables fleet managersto operatea safe,cost-effective fleetwith ease. The Korean conglomerate is in the process of launching a flurry of electric vehicles with the recently announced Hyundai Ioniq 5 and Kia EV6 models, as well as a refreshed version of the Kona Electric. By signing up for email newsletters, you agree to GearJunkie's, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window). We are available Mon-Fri, 7 AM to 7 PM CDT at(888) RIVIAN8orinsurancesupport@rivian.com. Our 2022 Truck of the Year winner, the R1T was first out of the gate in Rivian's aim to provide adventure-oriented vehicles with potent electric powertrains and generous range on a single charge. Rivian Insurance integrates with our connected vehicle platform and suite of safety features to bring you tailored, data-driven coverage. You can check the status of the work with the app. Our quad-motor system is less susceptible to wear and tear by exchanging hundreds of moving parts for a few, regenerative braking means less wear on brake pads, and there are no more spark plugs or oil changes to worry about. It should also be noted that the dual-motor and Standard Range options don't exist as of yet and could potentially be canceled as well. Data for 2022 R1T Crew Cab Launch Edition 4dr Crew Cab AWD SB (electric DD) is not available. Sign up to receive GearJunkie content direct to your inbox. The base level was originally the R1S Explore and it was to start at $73,575 with the dual motor AWD and Standard range battery pack. Unscheduled maintenance includes wheel alignment and the replacement of items such as the battery, brakes, headlamps, hoses, exhaust system parts, taillight/turn signal bulbs, tires and wiper blades/inserts. cost just under $78,000 . They're not unobtainable, of course, and are generally in line with other. The interest rate used is the prevailing rate that banks and other direct automotive lenders are currently charging consumers in your geographic region who have above average credit scores. What should you do? How do I service my vehicle if I do not live near a Rivian Service Center? Estimated tire replacement costs are supplied to Edmunds.com by The Tire Rack, Inc. We can provide financing solutions tailored to your needs, as well as on-site and off-site renewableenergy to ensure that your fleet operates with the lowest possible carbon footprint. A full list of warranty coverage will be located in the Warranty Guide prior to production vehicles being available for purchase. Looking forward to my R1T. This is the amount by which the value of a vehicle declines from its purchase price to its estimated resale value. We analyze The Fast Lane Now's video review that examines the full pricing and options of both the Rivian R1T pick up truck and the Rivian R1S SUV. How can I schedule a service appointment? Important note:To complete the OTA, the R1 will need to be inoperable and in park. Actual savings may vary by state, coverage selections, rating factors and policy changes. Customers can also request service onRivians Support Center by starting a chat, via email at customerservice@rivian.com, or by calling 1-888-RIVIAN-1 (1-888-748-4261). And while the direct-to-consumer model is in keeping with the brands cutting-edge approach, it comes with some drawbacks. Currently, visits to our service centers are by appointment only. As for the. We prioritize the safety of our technicians and owners by limiting repairs to whats safe in a Mobile Service environment. Our current service centerlocations include: Vancouver Service Center13551 Commerce Pkwy, #120, Richmond, BC, V6V 3A4, Phoenix Service Center1075 East Salter Drive,Phoenix, AZ, 85024, Costa Mesa Service Center261 Briggs Avenue, Costa Mesa, CA 92626, El Segundo Service Center401 Coral Circle, El Segundo, CA 90245, San Diego Service Center9530 Cabot Drive, San Diego, CA 92126, San Jose Service Center660 N King Rd, San Jose, CA 95133, South San Francisco Service Center206 Utah Avenue, South San Francisco, CA 94080, West Sacramento Service Center1050 Triangle Court, West Sacramento, CA 95605, Denver Service Center3893 Steele Street, Denver, CO 80205, Miami Service Center6955 NW 52nd St, Miami, FL 33166, Orlando Service Center1026 Jetstream Drive, Orlando, FL 32824, Atlanta Service Center2333 Defoor Hills Rd NW, Atlanta, GA 30318, Chicago Service Center2033 West Walnut Street, Chicago, IL 60612, Normal Service Center2430 Electric Avenue, Normal, IL 61761, Olathe Service Center601 North Lindenwood Drive, Olathe, KS 66062, Chelsea Service Center25 Griffin Way, Chelsea, MA 02150, Minneapolis Service Center6980 Oxford Street, Minneapolis, MN 55426, Las Vegas Service Center1914 Mendenhall Drive, North Las Vegas, NV 89081, Brooklyn Service Center512 Johnson Avenue, Brooklyn, NY 11237, Cleveland Service Center9601 Granger Road, Cleveland, OH 44125, Memphis Service Center6936 Appling Farms Pkwy, Memphis, TN 38133, Nashville Service Center305 5th Ave N, Franklin, TN 37064, Austin Service Center622 Morrow St, Austin, TX 78752, Dallas Service Center2512 Hawes Ave, Dallas, TX 75235, Houston Service Center20221 Carriage Point Drive, Houston, TX 77073, Salt Lake City Service Center1830 West Redwood Depot Lane, Salt Lake City, UT 84104, Richmond Service Center2289 Dabney Road, Richmond, VA 23230, Bellevue Service Center620 116th Avenue Northeast, Bellevue, WA 98004. If you reserved your Rivian before the March 1 price hike, then your quad-motor R1T or R1S should cost about $69,000 or $71,000, respectively, before options. We designed the entire experience to be simple and easy. (However, we do not account for other types of cash rebates or incentives because of the variability of those offers and their eligibility requirements.) Factors that will affect your rate include your age, marital status, credit history, driving record, and the garaging address of your vehicle. The eight-year/175,000-mile policy covers the battery pack and electric. We expect to make an announcement aboutthese services in the coming months. Mobile service is available for all Rivian owners anywhere in the U.S. and Canada. Long warranty coverages and low-stress maintenance methods are certainly welcome advantages. When a roadside emergency occurs, you can activate roadside assistance through the Rivian app. Can I take my Rivian vehicle to a third party repair shop? .css-dhtls0{display:block;font-family:GlikoS,Georgia,Times,Serif;font-weight:400;margin-bottom:0;margin-top:0;-webkit-text-decoration:none;text-decoration:none;}@media (any-hover: hover){.css-dhtls0:hover{color:link-hover;}}@media(max-width: 48rem){.css-dhtls0{font-size:1.125rem;line-height:1.2;}}@media(min-width: 48rem){.css-dhtls0{font-size:1.25rem;line-height:1.2;}}@media(min-width: 61.25rem){.css-dhtls0{font-size:1.375rem;line-height:1.2;}}VinFast Delivers First 45 VF8s to U.S. Customers, Chip Ganassi Racing Is Looking for Women Racers, Ford Tripling F-150 Lightning Production This Year, 1985 Renault R5 Turbo II Is Our BaT Auction Pick, 707-HP DBX Will Race F1 Medics to Accident Scenes, Postal Service Orders 9250 Ford E-Transit Vans, Ford Restarting F-150 Lightning Production Mar. We design the optimal charginginfrastructure based on your use case and site specifications. Customers can also use the app to speak with a technician and request mobile service or roadside. You might end up dealing with 2 headaches in a hybrid because you'd incur maintenance costs from not only the ICE but also the electric powertrain components of an EV. Currently, visits to our service centers are by appointment only. 1. As with the dual-motor and standard options, the Max battery pack doesn't exist yet. Cost estimates are based on the current one-year moving average of self-service prices in your state, using regular unleaded gasoline for vehicles whose manufacturers require regular; premium unleaded gasoline for vehicles whose manufacturers recommend or require premium; or diesel fuel for diesel vehicles. CAR MAINTENANCE . Rivian Upstart Rivian takes aim at Tesla and other automakers with warranty coverage that stretches up to 175,000 miles. For additional coverage, we have also established a network of Rivian-Certified Collision Centers to handle bodywork and collision repairs. Another service, called Rivian Remote Care, also monitors vehicle telematics to alert owners when service or maintenance is required and provide over-the-air updates for electronics. Request more information about Rivians commercial solutions. Content on RivianOwnersForum.com is generated by its users. 10 /10. After 2 years with my Tesla, maintenance has consisted of nothing more than tire replacement, alignment, and a new cabin air filter. When the brand first debuted in 2018 with previews of its R1S and R1T models the idea of an all-electric, off-road-focused pickup and SUV was considered novel. Inside you would have gotten the Black Mountain vegan leather seats with dark ash wood trim. How do I service my vehicle if I do not live near a Rivian Service Center? If bundled by Nationwide, a 20% discount is the average annualized savings on home and auto premiums, compared to the stand-alone price of each policy, based on national data from May 2020. Can I take my Rivian vehicle to a third party repair shop? Unfortunately, as of August 2022, the Explore Package has been cancelled. For used vehicles, the Total Cash Price shown is the sum of the vehicle's Private Party TMV price in "clean" condition plus typically equipped options, and base tax and fees assessed by your state. We also take into account any applicable federal tax credit. According to Rivian, OTAs include enhancements to entertainment, digital experience, vehicle dynamics, range, efficiency, battery management algorithms, thermal management, and more. The average parts cost for EVs was US$65, compared to US$28 for gasoline vehicles, and US$24 for hybrids. Rivian will indicate available OTAs through in-vehicle prompts or via the Rivian app. For new vehicles, the Total Cash Price displayed is the vehicle's True Market Value (TMV) price plus typically equipped options, destination charge, base tax and fees assessed by your state, and, if applicable, gas guzzler tax; less any widely available manufacturer-to-customer cash rebates. Again, if you want the most expensive version of the R1S, your aim is for the Adventure with the Quad Motor AWD ($6,000), Large battery pack ($6,000, again no Max option for the moment), one of the five $2,500 optional colors, 20 inch All-Terrain Dark or 22 inch Sport Dark wheels ($3,500, either way), and in either with the Ocean Coast or Forest Edge vegan leather interior option ($2,000) for a grand total of $99,075. You can perform these updates immediately or schedule them for later. How Driver+ can further reduce your premiums. Were expanding our service center footprint across the US and Canada. In addition to its groundbreaking technology, Rivian also broke the mold with its approach to auto sales. Why is Rivian charging for towing to service appointments? Our fleet of mobile service vans can perform a majority of vehicle care needs at your home, place of work or wherever your vehicle might be. That said, when service is necessary and cant be addressed or fixed via OTAs, Rivian maintains a roving network of certified and trained mobile service technicians. Do Rivian vehicles have a battery management system? The Cost of Car Ownership Over Time . For questions about Rivian Insurance, email a licensed Rivian Insurance Advisor at insurancesupport@rivian.com. . The components of TCO are depreciation, interest on financing, taxes and fees, insurance premiums, fuel, maintenance, repairs and any federal tax credit that may be available. Where are Rivian Service Centers located? Representatives are available 24 hours a day, 7 days a week. The current industry standard for battery warranties is eight years or 100,000 miles. The inside could also come in Black Mountain vegan leather seats with dark ash wood trim. The premium has been determined based on annual premium data for defined driver profiles and coverages (liability, comprehensive and collision) from a major national insurer. These updates cant occur while the vehicle is in use. Where can I take my Rivian to get the front passenger seat belt sensor inspected and fixed. Working as one team with Rivian Service and Parts helps us lower premiums and get you back on the road with quality repairs. Like many wares from start-up electric vehicle brands, Rivian EVs are priced on the luxurious end of things. Our advisors can help you understand how Driver+ safety features, such as automatic emergency braking, may help you save on your Insurance. RivianOwnersForum.com is an independent Rivian enthusiast website owned and operated by VerticalScope Inc. GearJunkie Copyright 2013 2023. In addition to accurate and impartial news reporting, and compelling, original storytelling, his interests include camping in all climates and conditions, track cycling and bikepacking, all forms of fitness, the resplendent majesty of coffee, and sports of every kind. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. This starts with a detailed assessment of your fleets operation. Through it, Rivian will notify customers of required maintenance and proactive service. Can I insure more than my Rivian vehicle through Rivian Insurance? As an independent repairer or operator, how do I request support for servicing a Rivian vehicle? How can Rivian Insurance Services help me? The moment you need help, licensed Rivian Insurance Advisors are a phone call away for your insurance needs. By integrating the entire fleet experience, Rivian is able to reduce the total cost of fleet ownership to levels unmatched in the industry. What is servicing an Electric Adventure Vehicle like? All of our products are backed by our 24/7 support team including Rivian Mobile Service and our nationwide network of Rivian Service Centers. The majority of vehicle service calls can be completed via Mobile Service including any repairs that dont require a vehicle lift. We understand our vehicle, our technology and our repair costs better than anyone. Can I take my Rivian vehicle to a third party repair shop? We take a holistic approach by including not just a Rivian but your other means of transportation including other cars, recreational vehicles, boats, ATVs and snowmobiles. Contact Rivian Insurance Advisors by phone or email. If you want to calculate the cost of charging, fill in how much you pay per kWh of electricity. Hes a born-and-raised Michigander and learned to drive on a 1988 Pontiac Grand Am. Along with founder Stephen Regenold and Editorial Director Sean McCoy, Ruggiero graduated from the University of Minnesota School of Journalism. If you need vehicle service, you can report vehicle issues and request a service appointment in the Rivian app or by calling the Rivian Service Support Team at (855) RIVIAN5. To make things more convenient (and less expensive) we can also cover your property with homeowners' and rental policies and give you that extra peace of mind with an umbrella policy that applies to your home or rental and your vehicles. Where are Rivian Service Centers located? Through it, Rivian will notify customers of required maintenance and proactive service. Rivian provides a comprehensive solution to support you throughout your entire fleet electrificationjourney. He cut his teeth as a freelancer, then news reporter for the site in 2015. Subscribe to learn about our latest news, updates and adventures. RivianOwnersForum.com is not in any way affiliated with Rivian Automotive LLC, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Note: the state sales/use tax rate that we use includes the average local and county taxes assessed in that state. If more extensive care is required, we make it easy for you to drop your vehicle off at a nearby service location. These centers are qualified to paint, align and repair anything from doors and bumpers to the roof and frame of the vehicle. Our connected vehicle platform allows you to get software updates remotely, continually adding features and enhancing how your vehicle performs. Discounts do not apply to all coverage elements. Get quotes, service and renew your policies, all in one streamlined experience. Rivian General Discussion Forum Rivian Dealers, Prices And Orders Rivian Pictures Rivian R1S Discussions Rivian R1T Discussions RivianOwnersForum.com is an independent Rivian enthusiast website owned and operated by VerticalScope Inc. Roadside assistance is part of Rivians mobile services. 13551 Commerce Pkwy, #120, Richmond, BC, V6V 3A4, 1075 East Salter Drive,Phoenix, AZ, 85024, 206 Utah Avenue, South San Francisco, CA 94080, 1050 Triangle Court, West Sacramento, CA 95605, 2333 Defoor Hills Rd NW, Atlanta, GA 30318, 2033 West Walnut Street, Chicago, IL 60612, 601 North Lindenwood Drive, Olathe, KS 66062, 6980 Oxford Street, Minneapolis, MN 55426, 1914 Mendenhall Drive, North Las Vegas, NV 89081, 6936 Appling Farms Pkwy, Memphis, TN 38133, 20221 Carriage Point Drive, Houston, TX 77073, 1830 West Redwood Depot Lane, Salt Lake City, UT 84104, 620 116th Avenue Northeast, Bellevue, WA 98004. It features everything you need to manage your vehicles with easy-to-use tools andpowerfuldashboards thatofferinsights about the health, performance, service, charging and utilization of fleets at any scale. Normal tire rotation and balance - replaced one set. The Fora platform includes forum software by XenForo. Heres how much you can expect to pay for each of the innovative off-road electric vehicles from the American-based brand, Rivian. Where the Rivian warranty stands out from Tesla is in its bumper-to-bumper protection, which spans five years or 60,000 miles; Tesla models are covered for four years or 50,000 miles, which matches most other premium-branded offerings from rivals such as BMW, Mercedes-Benz, and Volvo. . Rivian R1T window sticker shows efficiency of 48 kWh/100mi. Warranties are based on whichever comes first. Get a quote in minutes when ordering your vehicle. We designed Rivian Insurance seamlessly into the ownership experience to make it simple, easy and less stressful. The credit is only available to the original purchaser of a new, qualifying vehicle, and is subject to certain "phase out" rules that we take into consideration when computing TCO. Our Rivian Certified Collision Centers can perform body repairs necessary to bring your vehicle to like-new condition. While this information is specific to vehicle make, model, model year and body type, your personal information is not taken into consideration and could greatly alter the actual premium quoted by an insurer. We may earn a commission for purchases made through our links. Electrifiy America member cost is $0.43 per kWh. Initially founded in 2009, Rivian is the creation of R.J. Scaringe, who set off with the overall mission to reduce the carbonization of the atmosphere. The upscale trim, the Adventure, starts at $74,075 and also comes with the same base options. Basic battery charge and tire pressure are self evident; but what else? Rivian provides a bumper-to-bumper limited warranty for five years or 60,000 miles, on par with many luxury brands. We are available Mon-Fri, 7 AM to 7 PM CDT at(888) RIVIAN8orinsurancesupport@rivian.com. The upscale trim, the Adventure, starts at $79,075 and also comes with the same base options. Pleasefill out our contact formto stay up to dateonfleet products. Working as one team with Rivian Service and Parts helps us lower premiums and get you back on the road with quality repairs. They're not unobtainable, of course, and are generally in line with other upscale electric vehicles. Rivians will have 4 electric motors though so that is potential 4 problem points that could all go out at different times due to weird variables. Rivian insurance advisors can help you explore a number of different options available for protecting a Rivian, other vehicles and more. What makes Rivian's charging solution different from competitors? This expense is based on the revised EPA mileage ratings, assuming consumption consists of 45% highway and 55% city driving and that the vehicle is equipped with the transmission that is standard equipment for that vehicle. Aug 19, 2022 Like many wares from start-up electric vehicle brands, Rivian EVs are priced on the luxurious end of things. Muley Freaks Erik Van Woerkom Charged With Felony Possession of Trophy Mule Deer, The Biggest Improvement to My Camp Kitchen Is a Mini Pizza Oven (But Not for Pizza), Get Up to 60% Off at REIs End of Season Clearance Sale, Avalanche Outside British Columbia Resort Buries 10, Kills 3 Heli-Skiers. What is servicing an Electric Adventure Vehicle like? While your vehicle is serviced, Rivian will provide a loaner and drop off your vehicle when service is complete. We did the research so you dont have to. What services can be done with Mobile Service? Driver+ is designed to support drivers and does not replace their attention, judgment, and need to control the vehicle. Why is Rivian charging for towing to service appointments? Every collision center also receives direct support from Rivian Certified Collision Network Team and has access to all required parts to repair Rivian vehicles. Being new to the EV world, what type of maintenance requirements am I looking at? Products are underwritten by Rivians third party insurance carriers. Tire rotations of course. From there well create the optimal repair plan. 13, Kia Shows Off EV9 Silhouette in New Teaser, 1993 Volkswagen Corrado SLC Is Today's BaT Pick, Tesla New 'Master Plan' Focused on Sustainability, 1989 Acura Integra Is Our Bring a Trailer Pick, GM Pausing Production at Full-Size Truck Plant. The Edmunds TCO estimated monthly insurance payment for a 2022 RivianR1T in North Dakota is: Receive pricing updates, shopping tips & more! If you have an issue, you can either contact Rivians Service Team or your assigned Rivian Guide. The long warranty coverage is specific to the trucks' battery pack and drivetrain components. We look forward to helping you make your business more sustainable. As an independent repairer or operator, how do I request support for servicing a Rivian vehicle? Some EVs have had a very wide range of quality with their motors and it's yet to be seen if Rivian will have problems in this regard. While you will approach servicing your Rivian a little differently than other vehicles, the brand has planned for most owners needs and circumstances. For the latest information and details on ourlease and finance programsfill out the contact formforthe latest updates. Rivian is building out a network of service centers to support all Rivian owners. Well review the repair plan with you and schedule a time thats convenient for service. To become certified, centers must meet specific requirements such as being up to date on training, having the specialty tools necessary to perform repairs and being conveniently located. These shops received certification from Rivian to handle collision repair and bodywork. For a better experience, please enable JavaScript in your browser before proceeding. Who underwrites insurance policies sold by Rivian Insurance Services, LLC. At that price, it was to come in LA Silver with 21 inch "Road" wheels that are aluminum wheels with a machined face with high gloss anthracite. His automotive interests run the gamut from convertibles and camper vans to sports cars and luxury SUVs. Our integrated ecosystem starts with Rivian FleetOS, our proprietary platform designed to help fleets achieve maximum efficiency, safety and functionality. As for maintenance and repair . To this end, Rivian vehicles connect via Wi-Fi or cellular signal for important upgrades and improvements called OTAs (over-the-air updates). At the time of publication, only the R1T pickup and R1S SUV are available to purchase, though Rivian seems to be at work on smaller models and more powerful ones, too. These technicians will come to you, wherever you are, and perform any maintenance that doesnt require a vehicle lift. Again, the R1T's Max battery doesn't exist yet, either. Products are underwritten by third-party insurance providers including Nationwide Mutual Insurance Company and Affiliated Companies, and The Cincinnati Insurance Company or one of its wholly-owned subsidiaries, The Cincinnati Indemnity Company, The Cincinnati Casualty Company or The Cincinnati Specialty Underwriters Insurance Company. Starting at $74,800. When launching a brand, even one as buzzworthy as Rivian, it helps to provide consumers with some peace of mind. Bottom line: Dont panic. This is the estimated expense for repairs not covered by the vehicle manufacturer's warranties over the five years from the date of purchase, assuming 15,000 miles are driven annually. The R1T's available Max pack doesn't fit in the smaller-wheelbase R1S's floorwhich actually means you're really spending $12,000 to get the quad motor AWD. You can save up to 20% when you bundle your home with your vehicle policy*. 2022 Rivian R1T Fast Charging Is behind the Best. If a qualifying vehicle is leased to a consumer, the leasing company may claim the credit. RivianFleetOSis our clean sheet,fully integrated fleet management platform. We estimate this expense based on the cost of a typical "zero deductible" extended warranty for the vehicle, minus the estimated amount of that cost that consists of the warranty provider's overhead and profit. Customers can also use the app to speak with a technician and request mobile service or roadside assistance. Insurance products and discounts not available for purchase in all states. Also utilizing the Rivian skateboard architecture that mounts the battery under the passenger compartments, the SUV has a low center of gravity. If you need vehicle service, you can report vehicle issues and request a service appointment in the Rivian app or by calling the Rivian Service Support Team at (855) RIVIAN5.