Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. INC. North Reclamation Atea, Subangdaku OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. Subsequent changes to the information will be captured the following day. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. Search your BL number in the provided column. Newark - first 6:00 AM following container discharge Sets session expire time for the user across multiple applications. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. } Look up rates for new shipments and inland tariffs. .eg-eyebrow { vessel tracking, port schedule, access rates of exchange for your selected form of the original payment, such as credit card or PayPal. Your user specific instructions are to be followed and supersede any instructions published here. Country: United States We rely on your consent for placing on your browser cookies which may collect personal data about you. Tampa - first 8:00 AM following vessel departure. This will benefit all trucking companies . We hope you love what you ordered. At inland port locations owned by ports (ie. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. } For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Appointments for the day will be spread throughout the shifts. All free flow piles must be picked up within 3 days of discharge. Long Beach - first 3:00 AM following container discharge Subscribe for UIIA EMail Notification. Identifies an unique user across multiple applications. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Activity location codes for demurrage and detention, Submission of release request instructions. Weve had a problem submitting your entries, please try again or check back later. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. Please enter container or bill of lading IDs (Maximum 50 Entries). Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Do not park on SR 509. Appointment slots will open 7 days in advance (subject to change). } Where do I return my empty container? }. Please email tiwyard@everport-terminals.com if you have any questions or. Prevents unauthorised use of login credentials or access of system. YouTube is a Google owned platform for hosting and sharing videos. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. A platform for our supply partners . For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. width: 80%; The tags are re-editable. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). Your online behaviour could be followed by these third parties. Enter your email address and Password below. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. The eContainer application will advise where to return an empty container in a given metropolitan location. The Northwest Seaport Alliance Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Please contact Evergreen at 972-764-1350 for any demurrage questions. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. CLICK HERE Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. These days will be countable days within the free time period for detention. Remembers the users default region landing page. Reefer container with IMO follows Reefer. Identifies a valid user using single sign-on across multiple applications. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. Evergreen Enterprises North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Non-operating reefer (NOR) is considered as Dry Container. Accepting Evergreen, COSCO, CMA, APL & OOCL. Stores Boolean values to check whether website must be animated. text-align: right; Average ship times may be longer than expected. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. The eContainer application will advise where to return an empty container in a given metropolitan location. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. The Cookies Notice will not reappear if the cookie is set. To ensure appointment availability, it is encouraged to place appointments daily by noon. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. Currency: USD Please enter container IDs (Maximum 10 Entries). If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Port Everglades - first 7:00 AM following vessel departure Partial day closures are considered as a full working day and count towards free time. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Disputes must be submitted to Maersk within 30 days of the invoice date. New Orleans - first 8:00 AM following vessel departure We refund the returned merchandise within 8 business days of receiving the items. Keeps user information for session identifier after the user has logged in. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. Los Angeles - first 3:00 AM following container discharge With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. If your item is defective, you have one year from the date of purchase to return it. of the UIIA. Don't miss out on sales, new arrivals and more. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Copyright 2021 Advent eModal. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Reminder: Appointments are mandatory. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Affix your shipping label to the package, making sure no other tracking labels are showing. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Terms & Conditions, PierPASS We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 Maersk Spot now also includes extendable Free time options. The tags are re-editable. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. display: none; After the search is done, details of appointed depot information will be shown in . example: YMLU8990900) in the box below to get . Philadelphia - first 8:00 AM following vessel departure Pacific Maritime Association Limited same day appointments will be available for certain transactions. local information. text-transform: uppercase; At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Please enable scripts and reload this page. font-size: 15px; however not all transactions will be guaranteed. text-decoration: none; This domain is owned by Doubleclick (Google). At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Box 2985 If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Checks whether cookies are enabled or not. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. .eg-eyebrow-right { Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Maher Terminals Customer Service Package P.O. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Container : 60 containers max. color: #FFF; Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Customs Find the right route, get Maersk office locations, discover local solutions, payment options and more. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Start your search for the right partner for your business. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. Everport. Are you having trouble making an appointment or paying a fee? Each appointment therefore is valid for two hours when including grace periods. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. In the event you wish to change the party invoiced, please e-mail. Please key in your Shipping Line name for each terminal. We will work directly with the retailer on these issues of consumer returns. .eg-eyebrow a { For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. As a standard, our returns policy is the following: No unauthorized returns will be accepted. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Please enter your Evergreen account number and zip code to activate your online account below. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Reefer demurrage includes plug-in/electricity charges. print button, Terminal details, Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. (10 containers per search) Reset. } OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. If your item is defective, you have one year from the date of purchase to return it. CMA CGM: (877) 556-6308 Together, the six shipping companies operate a modern fleet . All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Remembers if the user accepts or rejects the Cookies Notice. Subscribe Unsubscribe Leave all lists. Press submit when you are done. The tags are re-editable. 2/27 (https://bit.ly/3IGNRwz) Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. These days will be countable days within the free time period for demurrage and detention. Contact Empty Return Instructions & Vessel Schedules. The queue lot will be open during this time to allow truckers to park and create an appointment. Allows customers to track cargo , check sailing schedules, make bookings, and more. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Our warehouse is currently experiencing delays. Simply enter your chassis, container or booking number to print a copy. U.S. Department of Commerce Please check your emails if you have not yet activated your account. At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. Usually used to maintain an anonymised user session by the server. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Contact us and we will respond within the next two working days. Shipping Line Contacts Status , Sticky session ID used in load balancers. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative You may be trying to access this site from a secured browser on the server. FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Ends on the day that the full container is gated-out of the terminal. 8, 2021 in order to access the terminal. Please do not arrive without an appointment. Featured: Christmas Traditions Collection. Please note that personalized items, food and live plants are nonreturnable. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. We handle a wide variety of cargo. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Need a custom quote or want to discuss your options. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Baltimore - first 8:00 AM following vessel departure In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. 2022 Earth Hour. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. COSCO: (866) 502-6726, 614 Terminal Way, Port of Los Angeles Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Your complete guide to shipping to and from United States of America. Third parties and social media networks also place tracking cookies. Canada - Toronto Empty Container Returns. then select the "region" for notification. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . For details how to extend your DnD Free time at destination, click.