Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. seeking your consent when we need it to contact you. But its your choice and you can set analytics cookies on via Set Cookie Preferences.. If you need to contact us in regards to your shareholding, please call us on 0371 384 2030, our lines are open 9.00am - 5.00pm, Monday to Friday. 474 British police officers have recently issued a compensation claim in the High Court against Paymaster 1836, the pensions part of Equiniti Group, which provides pensions services to 70% of FTSE 100 companies. Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group of companies and whose registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. 474 British police officers have recently issued a compensation claim in the High Court against Paymaster 1836, the pensions part of Equiniti Group, which provides pensions services to 70% of FTSE 100 companies. We will make any further necessary adjustments to this website as further guidance is issued by the Information Commissioner's Office. member.web@equiniti.com. If you are using a Microsoft Windows computer, you can change a number of control options on your mouse, including the speed of the pointer or the wheel, how quickly you need to double-click, and swapping the buttons for left and right-handed use. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. Their registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. The claim, which has been issued by specialist group action law firm Keller Lenkner UK, is estimated to be worth in excess of 1 million. We do not allow Google to use or share the data about how you use this site. By continuing to use this website, you are consenting to us placing cookies on your device for the purposes detailed above. Or write to: Capita PO Box 555 These platforms are controlled by other organisations, and so we are not responsible for this sharing. But these one-off investment opportunities, pension loans or up-front cash offers typically involve high tax charges and penalties, and you risk losing your retirement savings. Phone: 0203 151 1212. together everything that impacts people in their working lives We use four types of cookie. The Resettlement Grant is . If you are having trouble logging in, please refer to the FAQs page or contact us by email at mymetpension@equiniti.com, Phone:0300 123 0828 (Overseas +44 207 161 2222), Write:Metropolitan Police Pension SchemeEquinitiPO BOX 1307Crawley RH10 0PA. We tell you below when we rely on legitimate interests and what our legitimate interests are. Under Data Protection legislation we must always have a legal reason for processing your personal data. You must immediately inform us if you become aware, or suspect, that someone else has knowledge of your account details. Met Police - Pensions on Divorce or Dissolution Schedule of Charges. By using our Service, you agree to this international transfer, storing and processing. Depending on which sort of computer you are using, this can be done in the following ways: select Start > Control Panel > Display > Settings, select System Preferences > Displays > Resolution. However, we will also tell you of the changes where required by law to do so. It is important for us to use them because we can deliver an efficient service to you and also analyse customer journeys through the website to inform future enhancements. Will also include the legal stance around pensions and all those things you need to be aware of around retirement. Jump to the content zone at the center. For full details of how we use cookies, please refer to this websites cookies policy. Dont be rushed or pressured into making any decision about your pension. If you've already got a user account, log in using the menu link. All website addresses covered by this Privacy Notice; The conditions under which we may share it with others; HR Solutions including the Payroll and Flexible Benefit suite of portals HR portal services. We recommend that any password or PIN you set is not easily guessable, and changed frequently. Where this processing produces legal effects or significantly affects you, you can object to this processing unless the processing is necessary as part of our contract, or is required by legislation. The claim, which has been issued by specialist group action . UK telephone: 0300 123 0828. (b) from whose relevant payments the employer was . If you remain unsatisfied with our response or believe we are not processing your personal data in accordance with the law, you are able to contact the data protection authority in your country. These are designed for officers with five years or fewer left in the job and are packed with unmissable financial information to help prepare for your retirement. Your user ID will give you access to the free EQ Retirement Solutions preview app for iPhone. Article summary. In addition to this we are awaiting the final transfer of end of year data from Equiniti. If you are a pensioner member please contact Equiniti via email HSBCDBPensions@equiniti.com or telephone 0371 384 2620. View and update your personal details. Email: enquiries_pensions@equiniti.com. You are about to download a file from the website. PO Box 1307 Crawley RH10 0PA Equiniti is the trading name of Paymaster (1836) Limited. There are two types of cookie which can be stored on your device: These are the types of cookies that let you move around the website and use its features. The Pensions Regulator is urging pensions savers to stay calm and not to rush any financial decisions. Click the link below to view in the App Store. Our client based in Crawley has opened two new positions for experienced Pension administrators. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. To allow you to participate in interactive features of our website, when you choose to do so. West Sussex RH10 0FZ. mymetpension@equiniti.com. If you provide us with information about another person, you confirm that they have appointed you to act for them, they consent to you providing their personal data to us and any processing of their personal data and that you have informed them of our identity and the purpose for which their personal data will be processed as set out in this Privacy Notice. oneye14 Forumite. If you do not want cookies placed on your device, you can find details of how to block them on the most widely used devices and browsers at allaboutcookies.org. NARPO HQ Wakefield: 01924 362166. These are cookies that enable the site to work and they always need to be on. Model your benefits at your chosen retirement . One of the legal reasons is when we use your personal data for our legitimate interests, this is usually when we have a business reason. HR portals services - Access controls to our services 3 months after the point you are no longer eligible for benefits, To demonstrate that your instructions were carried out properly; and. Tweets bymetpoliceuk. The Financial Ombudsman has declared Equiniti Ltd is not a 'financial institition' so we now have to declare (alleged) fraudulent . Please stay alert and remember that if something seems too good to be true, it probably is! For over 185 years we have worked with pension schemes, members, managers and trustees to deliver lifetime support for people and their benefits. If you still can't log in, please refer to the FAQs page or contact, You are about to download a file from the website, Welcome to the new secure pensions website, https://www.thepensionsregulator.gov.uk/en/pension-scams, https://www.pensionsadvisoryservice.org.uk. There is a legal obligation to provide a P60 in Reg 67, but the wording is :~. Email: member.enquiries@sips-pensions.co.uk Tel: 0345 601 0607. Equiniti Pension Administration. This sets both session and persistent cookies to help us understand user behaviour. Or write to: Pensions Service Centre PO Box 1193 Crawley West Sussex . How we manage and work with other companies in the delivery of our products and services. Email: member.web@equiniti.com. to establish, exercise or defend a legal claim. If you do not have a user ID please request one from your Equiniti contact. Equiniti, a company that helps manage company pensions, was responsible for distributing the statements. The information you give us, or that we collect through your use of our services, may contain your or another persons personal data. Overseas telephone: +44 207 161 2222. To comply with legal requirements placed upon us, such as the Data Protection legislation. Please note though that by blocking our cookies, we cannot guarantee that the website and your experience whilst visiting are as we intended it to be. Support for your scheme, whether open, closed, or undertaking risk mitigating activity. You can use the Met Police Pensions site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. EQP is a Data Controller for the website portal services described in section two. We use both of these types of cookies which fall into two categories termed by us as (1) strictly necessary cookies, and (2) performance analytics cookies. As you may be aware, XPS Administration are responsible for administering your Police Pension Scheme benefits from 1st November 2022. 1.6K Posts. The member data contained in this website is synthesised; it is not real member data. We use performance analytics cookies to gather statistical information on how people navigate the site such as: the number of visits and number of pages per visit, paths taken by visitors through the site, duration and time of visits, type of web browsers used and other general data. Sussex officers start class action over data breach - A City pension firm is being sued for data breaches after sending pensions statements to wrong addresses. If you have any concerns about the security of your own personal computers and mobile devices, we suggest you read the advice of Get Safe Online, which can be accessed atwww.getsafeonline.org. (a) who was in the employer's employment on the last day of the tax year, and. EQP is a 'Data Controller' for the . (1) Before 1st June following the end of the tax year, an employer must give a certificate (Form P60) to every employee. To use the tool you will need to know the web address of the document you want to convert. Please contact XPS Administration directly with your query as follows: penmail@xpsgroup.com. SSCL. We also use secure ways of communicating with you such as when collecting your personal data or providing your account information: Where we have given you (or where you have chosen) a password or unique identifier (PIN) which enables you to access certain parts of online services, you are responsible for keeping this password / PIN confidential, along with any username. If you are having trouble reading a PDF document on this website, Adobe offers a free online tool for converting PDF documents to HTML or text. If you've already got a user account, login below. Please include your shareholder reference and details of your query. If you are aged 16 or under and we need to process your personal data you must obtain the permission of your parent/guardian before you share your personal data with us. If you are approaching pension age or thinking about retirement and are interested in learning more, sign up to one of our Options retirement seminars. What Happens If I Cannot Trace A Member For GMP Equalisation? To change your mouse options click the Start button in the bottom left of your screen and select Control Panel > Mouse. Seminars are aimed at Officerswith less than five years to retirement. They include the right to request a copy of the information that we hold about you, to know about any automated decisions that are made about you and to change your marketing preferences at any time. 1. Any social media posts or comments you make to us (e.g. Registered in England and Wales No. To note the new joint Surrey/Sussex Police Pension Board is now established and working effectively. Manage, vote and trade your share certificate and CSN holdings online, Trade equities, funds, bonds and more in your account online, Our integrated shareholder analysis & investor contact management platform, Providing share registration, governance and investor relations advisory and employee benefits to UK PLCs, Visit our United States website for solutions to Shareholder Management in the US, Providing pensions, outsourcing, rewards and benefits and payments for public and private sector organisations, Providing innovative customer management solutions for the digital world, Solutions for consumer and commercial lending businesses, locations to service pensions across the UK with, 1,400 pension colleagues are responsible for the day-to-day, administration of all types of schemes; DB, DC, CARE and Hybrid. This Privacy Notice is issued in compliance with these regulations and seeks to explain: Equiniti Paymaster(1836) Limited (EQP) is one company within the Equiniti Group. Our main business is pension administration services and HR administration services. For these transfers, we utilise Model Clauses recognised by the European Commission. The value of the Resettlement Grant, effective from 1 April 2020 is: AFPS 2005 and AFPS 2015: 11,651. Official live stream channel of Taipei TravelDepartment of Information and Tourism, Taipei City Government-Official live stream channel of Taipei TravelIn Ta. Benefits Queries. Check who youre dealing with before changing your pension arrangements. If your 2021/22 pension saving statement indicates that you have exceeded the 40,000 annual allowance limit and you have a taxable excess that you wish to pay via scheme pays: As you can probably guess, an awful lot of work needs to be carried out to ensure the completeness and accuracy of your pension records, so we would politely ask if you could allow time for XPS to complete this work to the standards we know they would like. A market leader in the provision of administration and specialist IT solutions for Local Government Pension Schemes (LGPS) and the wider the public sector.With validation from the independent National LGPS Framework, Compendia LGPS will match your every need. Personal data will be shared with members of the Equiniti Group outside of the European Economic Area and the European Union (EU), including Equiniti India Private Limited which is based in India. However, certain exclusions apply - where the processing is necessary for compliance with a legal obligation or to establish, exercise or defend legal claims. Like many scams, the promise of extra money during difficult times can sound very tempting. Pensions. West Sussex RH10 0FY . Consider getting impartial information and advice in some cases it may be a requirement to do so. International callers: +44 371 384 2030. Some of these rights are conditional and depend upon why we are processing your personal data. Do I Have To Run GMP Equalisation On My Whole Scheme At Once? Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. in payments per annum to pensioners and annuitants across 180 countries, reduction in costs for some clientsdue to efficiencies created, locations to service pensions across the UK with1,250 colleagues. Pension Software. If you choose not to give us the personal data we need, it can mean that we have to cancel or decline a service that you request or have with us. UK telephone: 0300 123 0828. The session cookies help you make applications for services and also login and navigate around secure areas of the website. The circumstances when erasure can apply include when we no longer need it to meet a lawful basis for processing unless that basis is consent and you withdraw your consent or you object to the processing or the processing is unlawful. Our clients trust us to deliver pensions administration, no matter the scale or complexity and we can do the same for you. Paymaster (1836) Limited is authorised and regulated by the Financial Conduct . enquiries_pensions@equiniti.com. 3249700. Equiniti Contacts FAQs. SSCL. The General Data Protection Regulation (GDPR) and the 2018 Data Protection Act regulate the processing of personal data. However, this will not affect the lawfulness of processing before the withdrawal. It is now over two years since the landmark High Court ruling that confirmed that trustees need to act on GMPs. Please Note: Sussex Police Federation cannot provide pension advice. BN99 9FN. Registered Office: Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH. We continue to monitor the situation regarding clarity of the new EU cookies directive and steps required to implement these on a practical level. Email: surrey@narpo.org. If you've already got a user account, login below. EQ is seeking a Pensions Administrator to work within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to its Clients and Customers. . Communication is not always easy. This contract will stipulate, amongst other things, that the third party and its representatives shall act only on our instructions, or as permitted by law. Post your resume and find your next job on Indeed! The right to request us to erase your personal data in certain circumstances. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. We've created this website so that you can preview the service and functionality thatEQ Paymasterprovides to its clients' members who have DB or DC scheme benefits. With these considerations, XPS will need time to manually update parts of your record and perform checks to ensure the completeness and accuracy of your records. The persistent cookie is only set if you tick a box on the login screen for the website to remember part of your login details for a future visit. Email: farnborough.pensions@equiniti.com Tel: 0800 917 9568. penmail@xpsgroup.com. Defining types of customers for new products and services. Share to Facebook[ open a new window] Share to Plurk[ open a new window] Share to twitter[ open a new window] Share to line[ open a new window] Share to email[ open a new window] Online Police Reporting Service . To book a place please click the link below. Law360: More than 470 police officers have brought a claim against the pensions unit of Equiniti Group plc for more than 1m in compensation over a data breach that revealed information about their retirement savings. The Regulator recommends four simple steps that can help protect members. Like many websites, this service uses cookies. Email: member.web@equiniti.com. To provide you with the information, products and services that you request from us. Manage your personal details. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. 2. Research shows that 10% of us will change our address at least once in any given year, so it is perfectly understandable how pension schemes lose contact with some of their members. We are committed to the privacy protection of children and vulnerable adults. Personal data can be held electronically or in certain paper records. Our relationship management teamscultivate strong individual and organisational relationships through anenvironment of mutual trust and respect to deliverexceptional customer service for you. you can contact the administration team at Equiniti by: Email: HSBCHybridPensions@equiniti.com. The right to request a copy of your information for data portability purposes. PensionView is the interactive, intuitive and simple to use member self-service App from Equiniti enabling you to keep up to date with the value of your retirement benefit. Please contact XPS Administration directly with your query as follows: You are about to download a file from the website. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. 0330 0545453. www.myownpension.co.uk. If you have any questions that remain unanswered, please visit our Customer Privacy Centre or contact our Data Protection Officer: Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales). Login; Scheme Rules Scheme . For example: We using our portal services we may collect and process the following personal data about you: Information we receive from third parties. The additional information includes details of the categories and recipients of the personal data. We think that Equiniti US would be more suited to deal with your needs. If you require copies of previous versions of the Equiniti Paymaster (1836) Limited Privacy Notices, please contact the Data Protection Officer using the contact details noted below. These statements were for police officers of Sussex Police. Other Equiniti Group companies who help us deliver our products and services; for some of our HR portal services this will include Equiniti India Private Limited. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited . The course is online (via teams) and runs from 10:00 to 14:00. You can do this at the point of data collection, through the use of any opt-out functionality on text and emails, via your preference centre or by contacting the helpline service. The family of a tattooed gym junkie who shot up his ex-girlfriend's home and two police stations before he was gunned down says a brain injury fuelled his final act. You can use this site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. You are about to download a file from the website. Following the recent transfer of our pension administration function from Equiniti to XPS we would like to update you on the progress of certain functions that will now be performed by XPS. This will be relevant where the personal data we hold is or has become inaccurate or incomplete, taking into account the purposes of the processing. Lawful basis for the processing of personal data, Provision of services, including the administration and management of customer records. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. HR Services are offered by your employer and third parties who they have selected to work in partnership with. The privacy notice for Sussex Police is here. If you ever receive a communication from us by post, email or by phone that you are concerned it is not genuine, please contact us using the contact details in Section 11. Superior understanding of pension administration.By offering our clients the highest standard of pension administration software, we enable the very best service now, and into the future for trustees and members. Our websites can contain links to other websites run by other organisations, or other Equiniti Group companies. Please Note: Sussex Police Federation cannot provide pension advice. They can be contacted by email: casework@ico.org.uk, post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by telephone: 0303 123 1113. If you don't have one, please contact Equiniti. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. . Pension Manager Equiniti Paymaster Administering Pensions on behalf of the Metropolitan Police Service . Alternatively you can change the resolution of your computer screen to make the entire screen display bigger or smaller. We are continually seeking out solutions that will bring all areas of this site up to the same level of accessibility. If you still can't log in, please refer to the FAQs page or contact . Creative Solutions - EQ Life and Pensions is a You have rights in respect of the personal data that we hold about you. For transfers to Equiniti India, we utilise Model Clauses recognised by the European Commission. You have the right to withdraw your consent at any time. If you have any questions about the change of hybrid administrator to Equiniti, you can view our Frequently Asked Questions here . Solutions for DB, DC, CARE and Hybrid schemes. These are cookies that enable the site to work and they always need to be on. mymetpension@equiniti.com. As a result, XPS do not currently hold all the information on which your 2021/2022 pension saving statement was prepared. 22h. Off. We'd like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Accessibility; Personal Datameans any information relating to or which identifies you. UK phone: 0300 123 0828 Overseas phone: +44 207 161 2222. Advanced Search; Share. Please explain why you consider the data inaccurate or incomplete. Off. Though a clich, it is true that every scheme is just a little bit different and needs to be treated as such. This request can be used to stop us processing your personal data: if you disagree over the accuracy of the personal data until we have verified the data; the reason for processing; or if you wish us to retain your personal data for longer than our retention period, e.g. If you have a query regarding career opportunities at Equiniti please go to our Careers section or contact us on +44 (0)1903 894020 toggle Supplier Invoices and Requests Check the ScamSmart website or call 0800 111 6768 to see if the firm you are dealing with is authorised by the FCA to give advice on pension transfers.